Packaging & Shipping
There is absolutely no plastic in any of my packaging. While there are certainly arguments to be made for plastic, I have decided to prioritize recyclability and minimize plastic pollution by using paper. All of my packaging can be recycled normally with paper goods, so nothing should end up in the trash.
Made with 95% post-consumer waste and 5% post-industrial waste. Recyclable, biodegradable, and manufactured in America.
All of your tea will be mailed in a sturdy tuck-flap box that opens and closes easily. This box should be reused for storage or mailing a package of your own.
Made with minimum 40% post-consumer waste and maximum 60% post-industrial waste. Recyclable, compostable, and manufactured in America.
Samples and loose tea are packed into these food-safe paper bags. These bags use a minimal amount of material and are designed for temporary storage only.
Made with 40% post-consumer waste and 60% post-industrial waste. Recyclable, biodegradable, and manufactured in America.
Lightweight paper provides cushioning so your tea will arrive safely. This paper works just as well as bubble wrap, even when shipped overseas.
Made with virgin paper and a natural rubber adhesive. Recyclable, biodegradable, and manufactured in America.
This tape isn’t made from recycled materials but it can be recycled normally with paper goods. I use it to seal the shipping boxes.
Made with 100% post-consumer waste and a recyclable release liner. Recyclable and manufactured in America.
Unlike most shipping labels, the backing on these is completely recyclable (and I make sure to recycle them, of course). Printed on with standard printer ink.
Shipping & Returns
Orders will be shipped at the end of every week. Shipping is a flat rate of $5 for anywhere within the United States, and $25 anywhere else. Domestic shipments receive tracking information.
Domestic: $5 Flat Rate
$5 | Applies anywhere within the United States.
International: $25 Flat Rate
$25 | Applies anywhere outside the United States.
I am unable to accept returns right now. If your tea was lost or damaged in the mailing process, please let me know with the contact form and I will fix it right away. If your tea arrived safely, I would also love to hear your thoughts on it, so please don’t hesitate to reach out. I will read and respond to every message I get.
Custom Packaging Requests
I am always happy to accommodate any special requests for packaging. Want your tea shipped in a pre-used paper bag? No problem. Planning on transferring the tea to a sealable, plastic bag once you get it? I’d be happy to send it in a pre-used plastic bag so you don’t have to. Want the shipping box and the wrapping paper to be pre-used as well? I'll make it happen!
I can do all that and more, just let me know.
Within the paper industry, there are two main categories of recycled content: post-consumer waste and post-industrial waste. Post-consumer waste is material that actually left the factory floor, was used in some capacity, and was recovered to be turned back into new paper products.
Post-industrial waste, on the other hand, is material that was never used outside of a factory and was simply repurposed from trimmings or leftovers from other products. Post-industrial waste, while slightly better than virgin material, was not truly “recycled” in the way many people think.
For that reason, I try to find packaging with the highest post-consumer content. It helps divert material from landfills and close the loop on recycled materials. All of my packaging can and should be reused for storage or mailing packages of your own before it is recycled. While most of my packaging can be composted, recycling is always preferable.
To understand more than just the eco-marketing gibberish most retailers promote and read more about environmental considerations for packaging material, check out this article by my primary packaging supplier.
When I receive samples or inventory for my store, some excess packaging is usually involved. This includes plastic bags and styrofoam or plastic padding. I am working on ways to reduce unnecessary inventory packaging.
The good news is that most of the plastic packaging can be recycled in designated recycling programs. I save up all the plastic bags and padding I don’t reuse for storage or custom packaging requests, and every few months I drop them off at a recycling program.
All of the tea I sell is purchased directly from tea-makers and producers - it never passes through any middlemen. Because of that, the supply chain for everything in my shop is relatively straightforward. If a producer or large team was involved in making the tea, I will always write about that in product page. Otherwise, the tea was purchased directly from the family picking and processing it themselves.
After the tea is purchased, it’s usually sent to a forwarding warehouse in Guangzhou. I do this because it’s easier for farmers to send shipments within China than have them worry about the logistics of shipping tea overseas. From the warehouse, it is then shipped directly to Washington DC, where I live. If I have a few things being sent to the warehouse around the same time, I usually try to consolidate them into one overseas shipment to lowers costs and reduce the carbon footprint.
The shipments to America are usually shipped via airmail which has an extremely high carbon footprint. I plan to ship some inventory by sea in the future, a slower method with a considerably lower carbon footprint.